We look forward to working with you.
Feel free to reach out for any queries. We would be happy to help!
Service and Support
Customer Service Center
In order to convey service information accurately and efficiently, here, we will provide you with one-stop professional services such as product price consultation, technical support, product complaints, service complaints, repair and spare parts consultation and sales.
User Experience Day
Through the introduction of new products and actual customer operation experience, we will communicate with you in all aspects to help you gain a deeper understanding of XCMG and construction solutions.
Training sales staff
Regularly train sales staff on product knowledge and sales skills to improve their professional quality and service level. Encourage sales staff to establish a good communication relationship with customers and understand their real needs.
In-depth customized construction solutions
We have software and hardware resources and have accumulated many years of construction experience. At the same time, we sincerely invite you to serve as a consultant for the design, manufacturing and service details of the company’s products. In order to provide efficient and in-depth customized construction solutions, we work together.
Sales Service
Consultative sales: There is always a demand for differentiated construction. We will fully assist you in optimizing the selection of equipment and help you achieve the optimal value of purchasing equipment.
Car purchase consultation and Q&A: Provide guidance on the car purchase process, including selecting a car model, signing a contract, applying for a loan, paying taxes and other aspects. Answer various questions and problems encountered by customers during the car purchase process, provide professional car purchase advice, and help customers make wise car purchase decisions
After-sales Service
Accessories supply: We provide genuine accessories to ensure that the quality and performance of accessories are consistent with the original factory. Meet customers’ repair and replacement needs.
Customer support: We provide a 24-hour customer service hotline to answer customers’ questions and doubts during use at any time. Provide professional consultation and suggestions to help customers solve various problems during vehicle use. Regularly visit customers to understand vehicle usage and customer satisfaction, and continuously improve service quality.
Service Gallery
Our company will adhere to the service concept of quality first, service first, and customer first, and provide customers with the best products and services. At the same time, we welcome customers to call or write to inquire about prices and visit us.
We look forward to working with you.
Feel free to reach out for any queries. We would be happy to help!
News Center
Oct. 13, 2026
XCMG vs Hyundai Excavator: Which Excavator Should You Choose?
XCMG and Hitachi are two famous excavator brands in the world. Both of their excavators can be used for construction, road work, and mining
Oct. 09, 2026
Both XCMG and SANY brands have many excavator models for construction, road work, mining, and other jobs.
Sep. 29, 2026
XCMG XC7-SR12 Skid Steer Loader for Africa Market
As the latest generation of the XC7 series, it has been developed through continuous innovation, cutting-edge technology, robust manufacturing processes, and higher efficiency.
Sep. 24, 2026
XCMG Machinery After-Sales Service
Timely maintenance, convenient spare parts supply, and technical support can effectively ensure the normal operation of the machines and reduce downtime.
Sep. 24, 2026
How to Choose A Right XCMG Skid Steer Loader for Africa?
The XC7-SR12 adopts a radial lifting structure, possesses strong lifting capacity, an automatic one-way leveling function, an FOPS/ROPS panoramic cab, and an optional high-flow circuit.
Sep. 16, 2026
XCMG XCT130G8-1 – World's First Four-Axle 130-Ton Truck Crane
The XCMG XCT130G8-1 is the world's first four-axle 130-ton truck crane. If you work in construction or heavy lifting, narrow construction sites and complex road conditions are significant challenges. XCMG's XCT130G8-1 perfectly solves these problems.
Sep. 11, 2026
XCMG XE17U or XE35U — Mini Excavator Comparison & Buying Guide
How to choose a mini excavator from China ,compare XE17U and XE35U
Sep. 10, 2026
XCMG XS123 is a 12-ton road roller ,and its famous in the worldwide
