We look forward toworking with you.
Feel free to reach out for any queries. We would be happy to help!
Service and Support
Customer Service Center
In order to convey service information accurately and efficiently, here, we will provide you with one-stop professional services such as product price consultation, technical support, product complaints, service complaints, repair and spare parts consultation and sales.
User Experience Day
Through the introduction of new products and actual customer operation experience, we will communicate with you in all aspects to help you gain a deeper understanding of XCMG and construction solutions.
Training sales staff
Regularly train sales staff on product knowledge and sales skills to improve their professional quality and service level. Encourage sales staff to establish a good communication relationship with customers and understand their real needs.
In-depth customized construction solutions
We have software and hardware resources and have accumulated many years of construction experience. At the same time, we sincerely invite you to serve as a consultant for the design, manufacturing and service details of the company’s products. In order to provide efficient and in-depth customized construction solutions, we work together.
Sales Service
Consultative sales: There is always a demand for differentiated construction. We will fully assist you in optimizing the selection of equipment and help you achieve the optimal value of purchasing equipment.
Car purchase consultation and Q&A: Provide guidance on the car purchase process, including selecting a car model, signing a contract, applying for a loan, paying taxes and other aspects. Answer various questions and problems encountered by customers during the car purchase process, provide professional car purchase advice, and help customers make wise car purchase decisions
After-sales Service
Accessories supply: We provide genuine accessories to ensure that the quality and performance of accessories are consistent with the original factory. Meet customers’ repair and replacement needs.
Customer support: We provide a 24-hour customer service hotline to answer customers’ questions and doubts during use at any time. Provide professional consultation and suggestions to help customers solve various problems during vehicle use. Regularly visit customers to understand vehicle usage and customer satisfaction, and continuously improve service quality.
Service Gallery
Our company will adhere to the service concept of quality first, service first, and customer first, and provide customers with the best products and services. At the same time, we welcome customers to call or write to inquire about prices and visit us.
We look forward toworking with you.
Feel free to reach out for any queries. We would be happy to help!
News Center
Aug. 31, 2026
How to Choose A Right XCMG Medium Excavator for Africa?
If you're in Africa and looking for a medium-sized XCMG excavator but unsure which to choose, a 20-25ton excavator is a good option.
Aug. 26, 2026
XCMG Excavator vs Komatsu Excavator Comparison
XCMG manufacture and Komatsu are two famous brands in the world. Both brands offer excavators for construction, mining, road work, earthmoving, and many other jobs. How to choose a right excavator ? Let’s make a simple comparison between XCMG excavators and Komatsu excavators.
Aug. 25, 2026
XCMG vs SANY vs ZOOMLION Crane
Looking for crane from China? XCMG, SANY, and ZOOMLION are top three brands in China. Each brand has its own strengths. Here is a simple comparison.
Aug. 19, 2026
XCMG QY25 Series Crane vs. XCT25L5 Crane
The QY25 series and XCT25L5 are both XCMG 25-ton cranes.
Aug. 18, 2026
Comparison of XCMG XE215C and SANY SY215C Excavators
Both the XCMG XE215C and SANY SY215C are 21ton medium-duty excavators in China, and both are famous in the world for their high performance, high quality, and high digging force.
Aug. 13, 2026
XC958 Wheel Loader: Best Price, Specs, Import Guide
XC958 is a strong 5ton wheel loader that is used for construction, mining ,port etc. It is good for moving rocks, sand, gravel.
Aug. 11, 2026
Top 5 XCMG Excavators for Construction Projects
In recent years ,XCMG brand have become one of the biggest construction company brand in both China and worldwide, especially its excavators.
Aug. 07, 2026
What are XCMG's best-selling excavator models?
XCMG Group(Xuzhou Engineering Machinery Group Co., Ltd.), is one of the leading companies in China’s engineering machinery industry. For the excavator, it hold a leading position, consistently ranking among the top three globally and number one in China's construction machinery market.
