We look forward toworking with you.
Feel free to reach out for any queries. We would be happy to help!
Service and Support
Customer Service Center
In order to convey service information accurately and efficiently, here, we will provide you with one-stop professional services such as product price consultation, technical support, product complaints, service complaints, repair and spare parts consultation and sales.
User Experience Day
Through the introduction of new products and actual customer operation experience, we will communicate with you in all aspects to help you gain a deeper understanding of XCMG and construction solutions.
Training sales staff
Regularly train sales staff on product knowledge and sales skills to improve their professional quality and service level. Encourage sales staff to establish a good communication relationship with customers and understand their real needs.
In-depth customized construction solutions
We have software and hardware resources and have accumulated many years of construction experience. At the same time, we sincerely invite you to serve as a consultant for the design, manufacturing and service details of the company’s products. In order to provide efficient and in-depth customized construction solutions, we work together.
Sales Service
Consultative sales: There is always a demand for differentiated construction. We will fully assist you in optimizing the selection of equipment and help you achieve the optimal value of purchasing equipment.
Car purchase consultation and Q&A: Provide guidance on the car purchase process, including selecting a car model, signing a contract, applying for a loan, paying taxes and other aspects. Answer various questions and problems encountered by customers during the car purchase process, provide professional car purchase advice, and help customers make wise car purchase decisions
After-sales Service
Accessories supply: We provide genuine accessories to ensure that the quality and performance of accessories are consistent with the original factory. Meet customers’ repair and replacement needs.
Customer support: We provide a 24-hour customer service hotline to answer customers’ questions and doubts during use at any time. Provide professional consultation and suggestions to help customers solve various problems during vehicle use. Regularly visit customers to understand vehicle usage and customer satisfaction, and continuously improve service quality.
Service Gallery
Our company will adhere to the service concept of quality first, service first, and customer first, and provide customers with the best products and services. At the same time, we welcome customers to call or write to inquire about prices and visit us.
We look forward toworking with you.
Feel free to reach out for any queries. We would be happy to help!
News Center
Dec. 09, 2025
Our Company Successfully Ships Large Batch of Construction Machinery and Equipment Overseas
Recently, our company successfully completed the shipment of a large batch of construction machinery and spare parts valued at over USD 200,000, demonstrating our strong supply capability and professional service in the construction equipment industry.
Dec. 09, 2025
XCMG skid steer loader XC7-SR10 shipped to Mexico
Recently, 2 units XCMG skid steer loader XC7-SR10 shipped to Mexico. XC7-SR10B is a new type of skid loader independently developed by XCMG.
Dec. 09, 2025
Chinese Construction Equipment Expands Global Reach with Steady Export Growth
From January to July 2025, China’s construction machinery exports have maintained solid growth momentum. Both complete machines and spare parts exports have achieved double-digit increases, showing the strong resilience and global competitiveness of Chinese manufacturing.
Dec. 01, 2025
Our Company Successfully Ships Large Batch of Construction Machinery and Equipment Overseas
Recently, our company successfully completed the shipment of a large batch of construction machinery and spare parts valued at over USD 200,000, demonstrating our strong supply capability and professional service in the construction equipment industry.
